Privacy Policy

Who we are

WIYO ("WIYO", "we", "us") operates the website at www.wiyo.ae and the WIYO real estate platform. We are based in Dubai, United Arab Emirates. For any privacy question, contact us at hello@wiyo.ae.

What data we collect

When you request a demo, subscribe to insights, or contact us, we may collect:

• Your name and the name of your agency or company
• Your work email address and phone number
• Your team size and the challenge you are trying to solve
• Technical data such as IP address, browser type, and pages visited, collected through standard server logs and analytics

We do not ask for, and you should not submit, sensitive personal data (such as government IDs or financial account details) through our website forms.

How we use your data

• To respond to demo requests and sales enquiries
• To send the UAE real estate insights you subscribed to
• To operate, secure, and improve our website and platform
• To comply with our legal and regulatory obligations

We rely on your consent and our legitimate business interest in responding to enquiries as the basis for processing. You can withdraw consent at any time.

How we share data

We do not sell your personal data. Lead enquiries submitted through this website are forwarded to our own customer relationship management system so our team can follow up. We use a small number of trusted service providers (for example, hosting and email delivery) who process data only on our instructions and under appropriate safeguards.

Where your data is stored

WIYO is built for the UAE market and platform customer data is hosted on UAE-based infrastructure. Some website and infrastructure providers may process limited technical data outside the UAE; where they do, we take steps to ensure an appropriate level of protection.

How long we keep it

We keep enquiry and subscriber data for as long as needed to respond to you and maintain our business relationship, and then for a reasonable period to meet legal and accounting requirements, after which it is deleted or anonymised.

Your rights

Subject to applicable UAE data protection law, you may request access to, correction of, or deletion of your personal data, and you may unsubscribe from our emails at any time using the link in any message or by emailing hello@wiyo.ae.

Cookies

We use a small number of cookies and similar technologies to keep the site working, remember your theme preference, and understand aggregate usage. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.

Contact

Questions about this policy or your data? Email hello@wiyo.ae.